Shipping Policy

Thank you for choosing our online florist for your floral needs. We strive to provide you with the best shopping experience and ensure your flowers arrive fresh and beautiful. This Shipping Policy outlines the details regarding the shipping of our products. Please read this policy carefully before placing an order.
  1. Shipping Method and Timeframe: We offer standard shipping for all our floral arrangements. The dedicated team at J&M Home and Garden works diligently to process and prepare your order for shipment within 24 hours from the date of purchase. Once the order is shipped, the estimated delivery time is typically three hours. Please note that these timeframes are approximate and may vary due to unforeseen circumstances.
  2. Shipping Destinations: We currently ship the five Bradley & Son Funeral Homes, LLC locations.
  3. Shipping Charges: Shipping charges are calculated based on the destination and weight of the floral arrangement. The shipping cost will be displayed during the checkout process before you complete your purchase. We may offer free shipping promotions from time to time, and such offers will be clearly stated on our website.
  4. Packaging and Handling: To ensure the freshness and quality of our flowers, we take great care in packaging and handling. Each floral arrangement is carefully prepared and arranged by our expert florists before being securely packed in a protective box. We may use water-filled containers or gel packs to maintain hydration during transit.
  5. Delivery Process: J&M Home and Garden delivers your order efficiently and reliably. Please contact the customer support team for delivery status.
  6. Delivery Issues: While we strive to provide a seamless delivery experience, there may be instances beyond our control that could cause delays or issues with delivery. In such cases, we will work closely to resolve the situation promptly. If you encounter any problems with your delivery, please contact our customer support team, and we will assist you accordingly.
  7. Changes to Shipping Address: If you need to make changes to the shipping address after placing your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if the order has already been shipped.
  8. Order Cancellations: If you wish to cancel your order, please contact our customer support team as soon as possible. We will process your cancellation request if the order has not yet been shipped. If the order has already been shipped, please refer to our Returns and Refunds Policy for further assistance.
  9. Returns and Refunds: Due to the perishable nature of our products, we do not accept returns. However, if you are unsatisfied with your order, please contact our customer support team within 24 hours of receiving the delivery. We may require photos as proof of any issues. Our team will assess the situation and, if necessary, provide a suitable resolution or refund.
Please note that by placing an order with our online florist, you agree to adhere to the terms and conditions outlined in this Shipping Policy. If you have any further questions or require assistance, please feel free to contact our customer support team. We are here to help you!
Bradley Funeral Homes
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